Shipping Policy
Discreet Delivery, Every Time.
1. Our Commitment to Discretion
We guarantee the utmost discretion in every aspect of your order.
- **Plain Packaging:** All items are shipped in plain, unmarked boxes or envelopes. There will be absolutely **no external indication** of the contents inside.
- **Billing Descriptors:** Your bank statement will show a neutral company name (e.g., "NA Retail" or "Online Goods") to protect your privacy.
2. Order Processing
All orders are processed and prepared for shipping within the following timeline:
- **Processing Window:** 1-3 business days (Mon-Fri, excluding holidays).
- **Cut-off Time:** Orders placed after 12 PM PST start processing the next business day.
3. Shipping Methods & Rates
Shipping costs are calculated at checkout based on the package weight, dimensions, and your location.
- **Standard Shipping:** Estimated 5-8 business days.
- **Expedited Shipping:** Estimated 2-4 business days.
- **Free Shipping:** Available for orders over $[100] (Standard method only).
4. Tracking and Delivery
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**Tracking:** Once your order ships, you will receive an email confirmation containing your tracking number and a link to track your package.
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**Lost or Stolen Packages:** Naughty America Store is not responsible for packages marked "Delivered" by the courier. Please ensure your shipping address is secure.
5. International Shipping
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We currently ship to select international locations. Eligibility is confirmed at checkout.
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**Customs/Duties:** The recipient is responsible for all customs duties, taxes, or import fees levied by the destination country.